Returns & Exchanges
At Casekaro, we strive to ensure your electronic accessories arrive in perfect condition, offering a hassle-free 7-day return policy for any manufacturing defects or shipping damages. We are committed to providing a seamless exchange process to ensure your gadgets always have the premium protection they deserve.
Initiate Request
Log into your Casekaro account and navigate to the 'My Orders' section to select the item you wish to return within 7 days of delivery.
Verification & Approval
Upload clear photos or a short video of the product defect or damage for our quality assurance team to review and approve your request.
Secure Packaging
Once approved, place the item in its original packaging along with all included accessories and the invoice to ensure a safe transit back to our facility.
Pickup & Refund
Our courier partner will collect the package from your doorstep, and your refund or exchange will be processed within 5-7 business days after inspection.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing