Frequently Asked Questions
Everything you need to know about your Casekaro experience.
What is the average shipping time for my order?
We typically process orders within 24-48 hours. Depending on your location, delivery usually takes 3-7 business days. You will receive a tracking link via email as soon as your package is dispatched.
Are your phone cases compatible with wireless charging?
Yes, most of our slim and premium hard cases are designed to be compatible with Qi-standard wireless charging. However, we recommend checking the specific product description for heavy-duty or metal-integrated cases.
What is Casekaro's return and exchange policy?
We offer a 7-day return policy for manufacturing defects or incorrect items received. The product must be in its original packaging and unused condition to qualify for a full refund or exchange.
How do I know if a case will fit my specific phone model?
Each product page features a dropdown menu to select your exact device model. We ensure precision cutouts for cameras, ports, and buttons tailored to the specific dimensions of each smartphone.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across the country.
Will the print on my case fade over time?
No, we use high-definition UV printing technology that is scratch-resistant and fade-proof. Our cases are designed to maintain their vibrant colors even with daily heavy usage.